Event | Interactions - future design trends

How is design changing & what are the upcoming trends?

Design is constantly evolving, and as designers it can be difficult to keep afresh with the latest trends. In this special Interactions session, we’ll be looking at exactly that – what is changing in the design world and what do we see as future trends for design.

Although it’s hard to predict what will happen in the future, we can start to identify some key patterns and topics which are being discussed in the community, and by those who are leading the way in the world of design.

Join us for this webinar with leading design experts, to explore the evolution and trends of what is upcoming in the world of design – both in the present and in the future. Each with cross-sector experience, including retail, government, entertainment, and technology, this session should give design professionals an insight into where we should be focusing and what we might be looking at next.

Tuesday 12th July | 12:00 – 13:00

The speakers

Katherine Wastall

Independent Experience Strategy and Service Design Consultant

Katherine is a design leader with over 10 years experience in leading customer experience, design, and digital product teams. Her approach to strategy focuses businesses on the needs of their customers to create commercial growth. Katherine is currently working independently as a customer experience and service design leadership consultant with Public Digital. Previously, Katherine was Head of Experience Strategy and Design at Co-op, where she grew and established their design and CX teams.

Julia Petretta

Principal Service Design at Infinity Works

Julia Petretta is an experienced UX & Service Design Lead with Infinity Works, where she brings her creativity to Digital Transformation projects tackling complex change. With over 14 years in Experience Design across various industries and countries including transport, global sporting and entertainment, and technology, Julia fosters new perspectives, especially a bigger picture view, at the intersection between product, business and people.

Llara Geddes

UX Principle at AND Digital

Llara recently joined AND Digital as UX Principle, having previously been Insights Director at Brainlabs, where she worked with an amazing set of clients to optimise their businesses. She's spent about a decade in and around UX formally and, having come up through Customer Service and Marketing, she's the one you'll find banging on about listening to customers, collaborating across disciplines and the value to customers and business when you do both of the above.

Sabrina Duda

Head of Insight at Serco Experience Lab

Sabrina Duda has over 20 years of experience and earned her MSc in Psychology at Humboldt University in Berlin, Germany, where she specialised in Engineering Psychology and Cognitive Ergonomics. Sabrina co-founded one of the first UX agencies in Germany – eye square - and served for over 12 years as a managing director and partner. Recently starting a new role as Head of Insight at Serco Experience Lab, Sabrina has previously worked as Head of UX, Principal UX Researcher, and Senior UX Researcher for DWP (Department for Work and Pensions), Refinitiv (LSEG), Valtech, The Lab Group, Experian, Zava, Ministry of Justice, The Very Group, ThoughtWorks.